Mercure Newcastle
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1 night
1 room, 2 adults, 0 children
All properties in Newcastle West
Mercure Newcastle
12 Steel St, Newcastle West, New South Wales, 2301, Australia
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Highlights
Ideal location
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Conference room
All amenities
Property Description
At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.
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8.0/10
its our 2nd time to stay at Mercure hotel (sydney and newcastle) - excellent and very convenient
All 130 reviews
Surroundings
Airport: Williamtown Airport
(25.9 km)
Train: Wickham Railway Station
(410m)
Train: Civic Station
(1.0 km)
Landmarks: Sanbah Grindhouse - Skatepark, Skate & Scooter Shop
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Standard Accessible King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Deluxe Two-Bedroom King Suite
Bedroom 1:2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Crib
Check Availability
12
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Superior Twin Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.0/10
Very Good
130 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness8.0
- Amenities7.5
- Location8.4
- Service8.0
Average for similar properties in Newcastle West
Review summary
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Staff and Service: The staff were often described as friendly and helpful, with efficient check-in and check-out processes. Several guests highlighted their willingness to assist with issues during their stay.(based on 5 reviews)
Moreen Zayied
July 21, 2025
Very safe place to be when yr alone
getting into shower was difficult
bed is comfortable to sleep on
no wash basin for cups and spoons
easy access to harbour or Cole's
it's a lovely place to stay a few nights
there was only one small bin in the bathroom
I had to buy water and small tidy bags
Scarlett945
June 23, 2025
Location was great, windows could do with a clean though but it wasn't that bad.
Guest User
June 16, 2025
The hotel is clean, conveniently located, and the facilities could be updated.
Original TextTranslation provided by Google
Guest User
May 30, 2025
Overall, this hotel is very average. The receptionist at the front desk is not very polite and acts like a female ********. The hotel facilities are old and even a bit broke. I don't recommend it to avoid being upset.
Original TextTranslation provided by Google
yihew96
May 11, 2025
I had a great stay at the Travelodge Hotel. The room was clean, comfortable, and had everything I needed for a relaxing visit. The staff were friendly and helpful, making check-in and check-out quick and easy. I especially appreciated the convenient location—close to public transport and local shops. The bed was comfortable, and I had a good night’s sleep. Overall, it was a great value for money, and I would definitely stay here again.
Guest User
April 25, 2025
The room facilities are relatively old. There are no slippers indoors. Remember to bring a pair if you go.
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Guest User
March 30, 2025
assigined to a room very close to the bar, low bass music ,can’t sleep.
Guest User
March 29, 2025
Good location..reasonable prices..clean room.
The only thing I didn't like was how dull the rooms were. Need to put more lights in the room and electrical power outlet
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Bar
Restaurant
Cafe
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$16.00 (approx. PHP 599.43) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Conference room
Additional charge
Business center
Multi-function room
Multimedia display system
Front Desk Services
24-hour front desk
Luggage storage
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Public Areas
Elevator
No smoking in public areas
Outdoor furniture
Smoking area
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:AU$28.00 (approx. PHP 1,049.00) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. PHP 3,746.43) is charged.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2010
- Renovated: 2023
- Number of Rooms: 153
At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.
Frequently Asked Questions
What is the cancellation policy for Mercure Newcastle?
The cancellation policy for Mercure Newcastle varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Newcastle?
What are the check-in and check-out times at Mercure Newcastle?
Standard check-in time at Mercure Newcastle is 14:00 and check-out time is 11:00.What are the check-in and check-out times at Mercure Newcastle?
Can I bring my pet inside the Mercure Newcastle?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Newcastle.Can I bring my pet inside the Mercure Newcastle?
How far is the Mercure Newcastle from the closest airport?
The closest airport is Williamtown Airport, and it is about 29 mins from hotel by car (25.9 km).How far is the Mercure Newcastle from the closest airport?
Is airport shuttle service offered by Mercure Newcastle ?
No, the Mercure Newcastle doesn't offer airport transfer services.Is airport shuttle service offered by Mercure Newcastle ?
About This Property
| Nearest Airport | Williamtown Airport |
|---|---|
| Distance to Airport | 25.85KM |
| Nearest Train Station | Wickham Railway Station |
| Distance to Train Station | 0.41KM |
| Average Price From | PHP8505 |
| Hotel Star Rating | 4 |